Returns & Exchanges
At A.L.C., we want you to be completely satisfied with your purchase. If you are not perfectly happy with your order, we accept returns of unworn, unwashed, and unaltered merchandise within 21 days of the original ship date.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Print Your Label
Once your request is submitted, download and print the prepaid UPS shipping label provided via email.
Pack Your Items
Securely place the items in their original packaging, ensuring all designer tags and security seals are still attached.
Drop Off and Track
Drop your package at any authorized UPS location and keep your tracking number to monitor your return's progress to our warehouse.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing